Terms of Service
Last updated: January 2026
1. Agreement to Terms
By accessing or using Diro ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.
2. Description of Service
Diro is a block-based report automation platform that allows users to create report templates, connect survey tools, and automatically generate personalized reports. Our Service includes web-based tools for document creation, data integration, and PDF/PNG generation.
3. Account Registration
To use certain features of our Service, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Promptly update any changes to your information
- Accept responsibility for all activities under your account
4. Subscription Plans and Payment
We offer various subscription plans with different features and limits:
- Free Plan: Limited renders and templates
- Pro Plan: Increased limits and API access
- Enterprise Plan: Maximum limits and priority support
Paid subscriptions are billed in advance on a monthly or annual basis. Refunds are provided in accordance with our refund policy.
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of others
- Transmit malicious code or interfere with the Service
- Attempt to gain unauthorized access to our systems
- Use the Service for spam or fraudulent activities
- Share account credentials with unauthorized users
6. Intellectual Property
Our Property: The Service, including its design, features, and content, is owned by Diro and protected by intellectual property laws.
Your Content: You retain ownership of the content you create using our Service. By using the Service, you grant us a limited license to process and store your content solely to provide the Service.
7. Third-Party Integrations
Our Service integrates with third-party platforms (Typeform, Tally, Google Forms, etc.). Your use of these integrations is subject to the respective third party's terms and privacy policies. We are not responsible for the content or practices of third-party services.
8. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may modify, suspend, or discontinue features with reasonable notice when possible. Scheduled maintenance will be communicated in advance.
9. Limitation of Liability
To the maximum extent permitted by law, Diro shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the greater of (a) the amount paid by you in the twelve months preceding the claim, or (b) $100 USD.
10. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
11. Termination
You may terminate your account at any time by contacting us. We may suspend or terminate your access if you violate these Terms. Upon termination, your right to use the Service ceases immediately, and we may delete your data after 30 days.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the modified Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Korea, without regard to conflict of law principles.
14. Contact Us
If you have any questions about these Terms of Service, please contact us at: [email protected]