Privacy Policy
Last updated: January 2026
1. Introduction
Diro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our report automation platform.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Create an account (name, email address)
- Sign in using Google OAuth
- Subscribe to our services
- Contact us for support
Usage Data
We automatically collect certain information when you access our service, including:
- Browser type and version
- Pages visited and time spent
- Device information
- IP address
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our service
- Processing your report generations
- Sending service-related communications
- Improving our platform
- Responding to customer support requests
- Detecting and preventing fraud
4. Data Storage and Security
Your data is stored securely using industry-standard encryption. We use trusted third-party services including Neon (PostgreSQL database) and Cloudflare R2 for file storage. We implement appropriate technical and organizational measures to protect your personal information.
5. Third-Party Services
We integrate with third-party services to provide our functionality:
- Google OAuth for authentication
- Typeform, Tally, and Google Forms for survey integrations
Each third-party service has its own privacy policy governing the use of your information.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request export of your data by contacting us
8. Cookies
We use cookies and similar tracking technologies to maintain your session and improve your experience. You can control cookie settings through your browser.
9. Children's Privacy
Our service is not intended for users under 16 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: [email protected]